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FAQ

Need to know

AS AN ATTENDEE, HOW DO I PREPARE FOR THE CONFERENCE?

For a comfortable start, delegates are encouraged to log into the conference on their laptop or PC 10 minutes before the first session. Prior to the conference, please ensure your internet connection is stable and Wi-Fi is enabled on the devices you will use to access the conference.
 
Grab a cup of coffee or tea, perhaps something to snack on, have a notepad, pen and any extra devices handy, and you’re ready to go! 

HOW DO I COMPLETE MY DELEGATE PROFILE?

To complete your delegate profile, you will need to click on the 'Set up your profile' URL sent to you via email. This will take you to a webpage where you can update your delegate profile. You can add as much or as little information as you like, and you can set you profile to Private or Public. Once your profile has been set up, you can change the details at any time by logging into the event platform in the top right-hand corner, before clicking on Account > Edit Profile. 

For those with profiles set to Private, please be aware that should you participate in the Chat or the Questions functions in the Sessions, your full name will be linked to your comments and questions. Should you wish to interact with Exhibitors we recommend setting your profile to Public. 
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WHERE CAN I WATCH THE CONFERENCE?

You can watch the conference by clicking the "watch live" button on the top right hand side of the menu bar.
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I FORGOT MY PASSWORD

If you are having difficulties logging in, please click the ‘Forgot your Password’ button to reset it. If you are still having trouble, please email qldevents@ranzcog.edu.au
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